DARWIN RESEARCH & AYUR PHARMA
DARWIN RESEARCH & AYUR PHARMA
DARWIN RESEARCH & AYUR PHARMA
How DARWIN RESEARCH & AYUR PHARMA reduced firefighting using a single system of record

How DARWIN RESEARCH & AYUR PHARMA reduced firefighting using a single system of record

How DARWIN RESEARCH & AYUR PHARMA reduced firefighting using a single system of record

Bringing purchase, production and dispatch on one timeline—without adding complexity.

₹25L/yr

Avoided expedite, rework and unplanned purchase costs for electrical work

₹25L/yr

Avoided expedite, rework and unplanned purchase costs for electrical work

+17 pts

Increase in on-time dispatch performance across store and production

+17 pts

Increase in on-time dispatch performance across store and production

5 hrs→21 mins

Faster PO approval to release cycle with fewer last-minute follow-ups

5 hrs→21 mins

Faster PO approval to release cycle with fewer last-minute follow-ups

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How DARWIN RESEARCH & AYUR PHARMA operates

How DARWIN RESEARCH & AYUR PHARMA operates

DARWIN RESEARCH & AYUR PHARMA is a micro electrical manufacturing unit based in Krishna. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

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Electrical

Industry

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Electrical

Industry

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Micro

Company Size

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Micro

Company Size

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Krishna, India

Location

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Krishna, India

Location

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Multi-warehouse inventory with serial/batch control

Use Cases

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Multi-warehouse inventory with serial/batch control

Use Cases

Challenges

No simple view of vendor-wise delays, so the same issues repeated every month.

Enquiries came on calls and WhatsApp; follow-ups were forgotten when key people were busy.

Dispatch dates slipped because packing list, invoice and transporter booking were not in sync.

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. For electrical operations in Krishna, this reduced dependence on a single person for updates. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. For electrical operations in Krishna, this reduced dependence on a single person for updates. The practical outcome was smoother handovers between departments and more predictable daily execution.

Controlling rework through traceability and holds

Controlling rework through traceability and holds

Controlling rework through traceability and holds

Earlier, enquiries and quotations were handled in different places, so reminders were inconsistent. This broke down when key people were busy; hot leads cooled because follow-ups were not standardised. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Sales worked a standard follow-up cadence with reminders and visibility of the latest quotation version. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Earlier, enquiries and quotations were handled in different places, so reminders were inconsistent. This broke down when key people were busy; hot leads cooled because follow-ups were not standardised. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Sales worked a standard follow-up cadence with reminders and visibility of the latest quotation version. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Vendor coordination with structured PO follow-ups

Vendor coordination with structured PO follow-ups

Vendor coordination with structured PO follow-ups

Earlier, dispatch readiness depended on people coordinating invoice, packing and transporter on calls. This broke down when transporter slots moved; finished goods were ready but paperwork and packing lagged behind. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Dispatch checklists were run a day ahead so invoicing, packing and transporter booking stayed aligned. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, dispatch readiness depended on people coordinating invoice, packing and transporter on calls. This broke down when transporter slots moved; finished goods were ready but paperwork and packing lagged behind. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Dispatch checklists were run a day ahead so invoicing, packing and transporter booking stayed aligned. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was smoother handovers between departments and more predictable daily execution.

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