ELECTROWAVES ELECTRONICS PVT LTD

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How ELECTROWAVES ELECTRONICS PVT LTD reduced firefighting using a single system of record

Bringing purchase, production and dispatch on one timeline—without adding complexity.

9→3 days

Improvement in order-to-dispatch lead time for electrical work

9→3 days

Improvement in order-to-dispatch lead time for electrical work

+14 pts

Increase in on-time dispatch performance across store and production

+14 pts

Increase in on-time dispatch performance across store and production

22%

Reduction in daily coordination time with fewer last-minute follow-ups

22%

Reduction in daily coordination time with fewer last-minute follow-ups

About ELECTROWAVES ELECTRONICS PVT LTD

ELECTROWAVES ELECTRONICS PVT LTD is a micro electrical manufacturing unit based in Solan. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

Electrical

Industry

Electrical

Industry

Micro

Company Size

Micro

Company Size

Solan, India

Location

Solan, India

Location

BOM-based production for panels/wiring kits

Use Cases

BOM-based production for panels/wiring kits

Use Cases

Challenges

Transporter availability was confirmed late, so finished goods piled up near the gate.

Enquiries came on calls and WhatsApp; follow-ups were forgotten when key people were busy.

Vendor committed dates were verbal; delays were discovered only after repeated calls.

After: Predictable execution, fewer escalations

Earlier, dispatch readiness depended on people coordinating invoice, packing and transporter on calls. This broke down when transporter slots moved; finished goods were ready but paperwork and packing lagged behind. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Dispatch checklists were run a day ahead so invoicing, packing and transporter booking stayed aligned. The practical outcome was smoother handovers between departments and more predictable daily execution.

Before: Too many moving parts, no single view

Earlier, enquiries and quotations were handled in different places, so reminders were inconsistent. This broke down when key people were busy; hot leads cooled because follow-ups were not standardised. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Sales worked a standard follow-up cadence with reminders and visibility of the latest quotation version. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Reducing month-end surprises with traceable transactions

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. For electrical operations in Solan, this reduced dependence on a single person for updates. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

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