GENERAL AUTO ELECTRIC CORPORATION
GENERAL AUTO ELECTRIC CORPORATION
GENERAL AUTO ELECTRIC CORPORATION
From scattered sheets to one workflow: GENERAL AUTO ELECTRIC CORPORATION's ops reset

From scattered sheets to one workflow: GENERAL AUTO ELECTRIC CORPORATION's ops reset

From scattered sheets to one workflow: GENERAL AUTO ELECTRIC CORPORATION's ops reset

Standardising approvals and handovers so teams work off the same numbers.

52%

Reduction in daily coordination time for electrical work

52%

Reduction in daily coordination time for electrical work

27%

Reduction in excess inventory across store and production

27%

Reduction in excess inventory across store and production

7→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

7→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

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GENERAL AUTO ELECTRIC CORPORATION at a glance

GENERAL AUTO ELECTRIC CORPORATION at a glance

GENERAL AUTO ELECTRIC CORPORATION is a micro electrical manufacturing unit based in Thane. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

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Electrical

Industry

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Electrical

Industry

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Micro

Company Size

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Micro

Company Size

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Thane, India

Location

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Thane, India

Location

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Sales enquiry to dispatch workflow with approvals

Use Cases

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Sales enquiry to dispatch workflow with approvals

Use Cases

Challenges

Enquiries came on calls and WhatsApp; follow-ups were forgotten when key people were busy.

Shortage was detected only when the supervisor walked the floor, not when planning was done.

PO approvals got stuck with managers, leading to last-minute buying and frequent expedite.

Cleaning masters to make reports match reality

Cleaning masters to make reports match reality

Cleaning masters to make reports match reality

Earlier, enquiries and quotations were handled in different places, so reminders were inconsistent. This broke down when key people were busy; hot leads cooled because follow-ups were not standardised. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Sales worked a standard follow-up cadence with reminders and visibility of the latest quotation version. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, enquiries and quotations were handled in different places, so reminders were inconsistent. This broke down when key people were busy; hot leads cooled because follow-ups were not standardised. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Sales worked a standard follow-up cadence with reminders and visibility of the latest quotation version. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was smoother handovers between departments and more predictable daily execution.

Controlling rework through traceability and holds

Controlling rework through traceability and holds

Controlling rework through traceability and holds

Earlier, store stock, WIP and finished goods were tracked in separate sheets and message threads. This broke down whenever priorities changed—material looked available, but the line stalled due to bin-level shortages. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Supervisors started reviewing shortages at shift start and raised purchase/transfer requests before the line was blocked. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Earlier, store stock, WIP and finished goods were tracked in separate sheets and message threads. This broke down whenever priorities changed—material looked available, but the line stalled due to bin-level shortages. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Supervisors started reviewing shortages at shift start and raised purchase/transfer requests before the line was blocked. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Vendor coordination with structured PO follow-ups

Vendor coordination with structured PO follow-ups

Vendor coordination with structured PO follow-ups

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. For electrical operations in Thane, this reduced dependence on a single person for updates. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. For electrical operations in Thane, this reduced dependence on a single person for updates. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

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