Image Synergy Class Solutions

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How Image Synergy Class Solutions reduced firefighting using a single system of record

Standardising approvals and handovers so teams work off the same numbers.

31%

Reduction in daily coordination time for engineering work

31%

Reduction in daily coordination time for engineering work

22%

Reduction in excess inventory across store and production

22%

Reduction in excess inventory across store and production

6→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

6→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

How Image Synergy Class Solutions operates

Image Synergy Class Solutions is a small engineering manufacturing unit based in Bangalore. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

Engineering

Industry

Engineering

Industry

Small

Company Size

Small

Company Size

Bangalore, India

Location

Bangalore, India

Location

Multi-stage production planning + WIP control

Use Cases

Multi-stage production planning + WIP control

Use Cases

Challenges

Store stock looked fine on paper but production bins were empty when job cards started.

Short/excess at dispatch led to urgent rework and multiple trips between store and floor.

Job-work material sent out was tracked in registers; return quantity and shortages were unclear.

Reducing month-end surprises with traceable transactions

Earlier, store stock, WIP and finished goods were tracked in separate sheets and message threads. This broke down whenever priorities changed—material looked available, but the line stalled due to bin-level shortages. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Supervisors started reviewing shortages at shift start and raised purchase/transfer requests before the line was blocked. For engineering operations in Bangalore, this reduced dependence on a single person for updates. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Controlling rework through traceability and holds

Earlier, dispatch readiness depended on people coordinating invoice, packing and transporter on calls. This broke down when transporter slots moved; finished goods were ready but paperwork and packing lagged behind. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Dispatch checklists were run a day ahead so invoicing, packing and transporter booking stayed aligned. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Implementation: Centralised workflow with clear owners

Earlier, job-work material movement was tracked in registers and return status was unclear. This broke down on returns; shortages and rate differences led to repeated reconciliations. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Material sent out and received back was logged against job-work orders, making shortages visible immediately. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

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