Kapco Electric Pvt. Ltd.
Kapco Electric Pvt. Ltd.
Kapco Electric Pvt. Ltd.
From scattered sheets to one workflow: Kapco Electric Pvt. Ltd.'s ops reset

From scattered sheets to one workflow: Kapco Electric Pvt. Ltd.'s ops reset

From scattered sheets to one workflow: Kapco Electric Pvt. Ltd.'s ops reset

Bringing purchase, production and dispatch on one timeline—without adding complexity.

57%

Reduction in daily coordination time for electrical work

57%

Reduction in daily coordination time for electrical work

31%

Reduction in excess inventory across store and production

31%

Reduction in excess inventory across store and production

6→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

6→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

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Kapco Electric Pvt. Ltd. at a glance

Kapco Electric Pvt. Ltd. at a glance

Kapco Electric Pvt. Ltd. is a micro electrical manufacturing unit based in Ghaziabad. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

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Electrical

Industry

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Electrical

Industry

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Micro

Company Size

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Micro

Company Size

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Ghaziabad, India

Location

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Ghaziabad, India

Location

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Sales enquiry to dispatch workflow with approvals

Use Cases

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Sales enquiry to dispatch workflow with approvals

Use Cases

Challenges

No single schedule linked orders, material availability and machine loading.

Payment follow-ups depended on WhatsApp threads; disputes re-opened invoices at month-end.

Quotation versions were scattered; the team was never sure which rate was final.

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Earlier, the daily plan was decided in fragments—by urgency, not by capacity and material signals. This broke down as soon as urgent orders came in; jobs were half-started and WIP piled up across stages. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Planning moved to a simple daily schedule linked to orders, capacity and material, reducing last-minute reshuffles. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, the daily plan was decided in fragments—by urgency, not by capacity and material signals. This broke down as soon as urgent orders came in; jobs were half-started and WIP piled up across stages. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Planning moved to a simple daily schedule linked to orders, capacity and material, reducing last-minute reshuffles. The practical outcome was smoother handovers between departments and more predictable daily execution.

After: Predictable execution, fewer escalations

After: Predictable execution, fewer escalations

After: Predictable execution, fewer escalations

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Stabilising planning with live WIP and material signals

Stabilising planning with live WIP and material signals

Stabilising planning with live WIP and material signals

Earlier, enquiries and quotations were handled in different places, so reminders were inconsistent. This broke down when key people were busy; hot leads cooled because follow-ups were not standardised. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Sales worked a standard follow-up cadence with reminders and visibility of the latest quotation version. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Earlier, enquiries and quotations were handled in different places, so reminders were inconsistent. This broke down when key people were busy; hot leads cooled because follow-ups were not standardised. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Sales worked a standard follow-up cadence with reminders and visibility of the latest quotation version. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

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