OM MURUGAN INDUSTRIES
OM MURUGAN INDUSTRIES
OM MURUGAN INDUSTRIES
OM MURUGAN INDUSTRIES tightened shop-floor control with a centralised workflow

OM MURUGAN INDUSTRIES tightened shop-floor control with a centralised workflow

OM MURUGAN INDUSTRIES tightened shop-floor control with a centralised workflow

A practical shift from WhatsApp/Excel coordination to trackable daily execution.

39%

Reduction in daily coordination time for engineering work

39%

Reduction in daily coordination time for engineering work

31%

Reduction in excess inventory across store and production

31%

Reduction in excess inventory across store and production

8→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

8→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

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About OM MURUGAN INDUSTRIES

About OM MURUGAN INDUSTRIES

OM MURUGAN INDUSTRIES is a micro engineering manufacturing unit based in Coimbatore. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

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Engineering

Industry

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Engineering

Industry

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Micro

Company Size

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Micro

Company Size

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Coimbatore, India

Location

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Coimbatore, India

Location

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Quotation-to-order conversion + dispatch coordination

Use Cases

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Quotation-to-order conversion + dispatch coordination

Use Cases

Challenges

Rejections were logged on paper; rework cost showed up only after dispatch was missed.

Priority orders jumped the queue; other jobs got half-started and left in between.

Vendor committed dates were verbal; delays were discovered only after repeated calls.

Cleaning masters to make reports match reality

Cleaning masters to make reports match reality

Cleaning masters to make reports match reality

Earlier, QC holds and rework notes were kept on paper and were not visible to planning. This broke down during rejections; without traceability, isolating root cause took days and blocked dispatch. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. QC marked holds against lots, and planners saw only cleared stock as available for production. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Earlier, QC holds and rework notes were kept on paper and were not visible to planning. This broke down during rejections; without traceability, isolating root cause took days and blocked dispatch. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. QC marked holds against lots, and planners saw only cleared stock as available for production. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Reducing month-end surprises with traceable transactions

Reducing month-end surprises with traceable transactions

Reducing month-end surprises with traceable transactions

Earlier, the daily plan was decided in fragments—by urgency, not by capacity and material signals. This broke down as soon as urgent orders came in; jobs were half-started and WIP piled up across stages. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Planning moved to a simple daily schedule linked to orders, capacity and material, reducing last-minute reshuffles. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, the daily plan was decided in fragments—by urgency, not by capacity and material signals. This broke down as soon as urgent orders came in; jobs were half-started and WIP piled up across stages. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Planning moved to a simple daily schedule linked to orders, capacity and material, reducing last-minute reshuffles. The practical outcome was smoother handovers between departments and more predictable daily execution.

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was smoother handovers between departments and more predictable daily execution.

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