Primary Healthtech Pvt. Ltd.

Back

Back to All Case Studies

How Primary Healthtech Pvt. Ltd. reduced firefighting using a single system of record

Bringing purchase, production and dispatch on one timeline—without adding complexity.

37%

Reduction in daily coordination time for auto ancillary work

37%

Reduction in daily coordination time for auto ancillary work

34%

Reduction in excess inventory across store and production

34%

Reduction in excess inventory across store and production

5→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

5→2 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

How Primary Healthtech Pvt. Ltd. operates

Primary Healthtech Pvt. Ltd. is a medium auto ancillary manufacturing unit based in Khorda. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

Auto Ancillary

Industry

Auto Ancillary

Industry

Medium

Company Size

Medium

Company Size

Khorda, India

Location

Khorda, India

Location

Batch-wise traceability for parts and rejections

Use Cases

Batch-wise traceability for parts and rejections

Use Cases

Challenges

Production plan changed multiple times a day due to capacity conflicts and material gaps.

Teams worked off screenshots and old sheets; daily numbers drifted from what the shop floor saw.

Transporter availability was confirmed late, so finished goods piled up near the gate.

Controlling rework through traceability and holds

Earlier, the daily plan was decided in fragments—by urgency, not by capacity and material signals. This broke down as soon as urgent orders came in; jobs were half-started and WIP piled up across stages. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Planning moved to a simple daily schedule linked to orders, capacity and material, reducing last-minute reshuffles. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Implementation: Centralised workflow with clear owners

Earlier, masters and transactions were split across Excel, accounting exports and WhatsApp updates. This broke down at month-end; teams rebuilt the same report multiple times and still debated the numbers. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Masters were cleaned once, and daily reporting pulled from the same transactions instead of manual consolidation. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Cleaning masters to make reports match reality

Earlier, dispatch readiness depended on people coordinating invoice, packing and transporter on calls. This broke down when transporter slots moved; finished goods were ready but paperwork and packing lagged behind. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Dispatch checklists were run a day ahead so invoicing, packing and transporter booking stayed aligned. The practical outcome was smoother handovers between departments and more predictable daily execution.

More like this

Numakers Asia LLP

Numakers Asia LLP, a small packaging manufacturer in Surat, faced significant operational challenges, including miscommunication on vendor commitments and a lack of synchronization between dispatch processes. To address these issues, they implemented a centralized workflow that streamlined coordination across departments. This transformation led to improved execution predictability and reduced reliance on individual team members for updates. Discover how this approach not only stabilized their planning but also enhanced their overall operational efficiency.

Hira packaging solutions

Hira Packaging Solutions implemented a centralized workflow to tackle significant operational challenges, such as unclear work-in-progress quantities and disjointed communication across departments. This approach transformed their order-to-dispatch processes, leading to improved execution predictability and streamlined reporting. The team transitioned from reliance on scattered tools and outdated methods to a cohesive system, enhancing accountability and reducing the frequency of escalations. Discover how these strategic changes reshaped their daily operations and outcomes.

Omkar Industries

In a bid to enhance operational efficiency, Omkar Industries adopted a centralized workflow solution to tackle persistent coordination challenges. The company faced issues with inconsistent inventory tracking, conflicting reports from different systems, and difficulty in managing vendor follow-ups. By streamlining these processes, they aimed for smoother inter-departmental handovers and improved execution predictability, setting the stage for a more cohesive work environment.