Primo Polymers - TranZact AI

Back

Back to All Case Studies

Primo Polymers

Primo Polymers tightened shop-floor control with a centralised workflow

Standardising approvals and handovers so teams work off the same numbers.

22%

Reduction in daily coordination time for packaging work

22%

Reduction in daily coordination time for packaging work

24%

Reduction in excess inventory across store and production

24%

Reduction in excess inventory across store and production

5→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

5→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

About Primo Polymers

Primo Polymers is a micro packaging manufacturing unit based in Kurnool. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

Packaging

Industry

Packaging

Industry

Micro

Company Size

Micro

Company Size

Kurnool, India

Location

Kurnool, India

Location

Order-to-dispatch control for job work stages

Use Cases

Order-to-dispatch control for job work stages

Use Cases

Challenges

Short/excess at dispatch led to urgent rework and multiple trips between store and floor.

Vendor committed dates were verbal; delays were discovered only after repeated calls.

Receivable status changed daily because part-payments were not tagged to specific invoices.

Stabilising planning with live WIP and material signals

Earlier, dispatch readiness depended on people coordinating invoice, packing and transporter on calls. This broke down when transporter slots moved; finished goods were ready but paperwork and packing lagged behind. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Dispatch checklists were run a day ahead so invoicing, packing and transporter booking stayed aligned. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Reducing month-end surprises with traceable transactions

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. Over time, the team built confidence because the numbers matched what they saw on the floor. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Implementation: Centralised workflow with clear owners

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

More like this

Numakers Asia LLP

Numakers Asia LLP, a small packaging manufacturer in Surat, faced significant operational challenges, including miscommunication on vendor commitments and a lack of synchronization between dispatch processes. To address these issues, they implemented a centralized workflow that streamlined coordination across departments. This transformation led to improved execution predictability and reduced reliance on individual team members for updates. Discover how this approach not only stabilized their planning but also enhanced their overall operational efficiency.

Hira packaging solutions

Hira Packaging Solutions implemented a centralized workflow to tackle significant operational challenges, such as unclear work-in-progress quantities and disjointed communication across departments. This approach transformed their order-to-dispatch processes, leading to improved execution predictability and streamlined reporting. The team transitioned from reliance on scattered tools and outdated methods to a cohesive system, enhancing accountability and reducing the frequency of escalations. Discover how these strategic changes reshaped their daily operations and outcomes.

Omkar Industries

In a bid to enhance operational efficiency, Omkar Industries adopted a centralized workflow solution to tackle persistent coordination challenges. The company faced issues with inconsistent inventory tracking, conflicting reports from different systems, and difficulty in managing vendor follow-ups. By streamlining these processes, they aimed for smoother inter-departmental handovers and improved execution predictability, setting the stage for a more cohesive work environment.