Protech Engineering & Controls Pvt. Ltd.

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Protech Engineering & Controls Pvt. Ltd. improved delivery predictability with structured execution

Standardising approvals and handovers so teams work off the same numbers.

37%

Reduction in daily coordination time for engineering work

37%

Reduction in daily coordination time for engineering work

18%

Reduction in excess inventory across store and production

18%

Reduction in excess inventory across store and production

6→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

6→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

How Protech Engineering & Controls Pvt. Ltd. operates

Protech Engineering & Controls Pvt. Ltd. is a micro engineering manufacturing unit based in Mumbai. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

Engineering

Industry

Engineering

Industry

Micro

Company Size

Micro

Company Size

Mumbai, India

Location

Mumbai, India

Location

Quotation-to-order conversion + dispatch coordination

Use Cases

Quotation-to-order conversion + dispatch coordination

Use Cases

Challenges

PO approvals got stuck with managers, leading to last-minute buying and frequent expedite.

Payment follow-ups depended on WhatsApp threads; disputes re-opened invoices at month-end.

Store stock looked fine on paper but production bins were empty when job cards started.

Cleaning masters to make reports match reality

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a single system of record connecting sales, purchase, production and dispatch so everyone worked off the same status. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. For engineering operations in Mumbai, this reduced dependence on a single person for updates. The practical outcome was smoother handovers between departments and more predictable daily execution.

Reducing month-end surprises with traceable transactions

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. For engineering operations in Mumbai, this reduced dependence on a single person for updates. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Before: Too many moving parts, no single view

Earlier, store stock, WIP and finished goods were tracked in separate sheets and message threads. This broke down whenever priorities changed—material looked available, but the line stalled due to bin-level shortages. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Supervisors started reviewing shortages at shift start and raised purchase/transfer requests before the line was blocked. The practical outcome was smoother handovers between departments and more predictable daily execution.

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