THE GOOD KARMA CO
THE GOOD KARMA CO
THE GOOD KARMA CO
From scattered sheets to one workflow: THE GOOD KARMA CO's ops reset

From scattered sheets to one workflow: THE GOOD KARMA CO's ops reset

From scattered sheets to one workflow: THE GOOD KARMA CO's ops reset

Standardising approvals and handovers so teams work off the same numbers.

37%

Reduction in daily coordination time for electrical work

37%

Reduction in daily coordination time for electrical work

20%

Reduction in excess inventory across store and production

20%

Reduction in excess inventory across store and production

6→3 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

6→3 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

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Inside THE GOOD KARMA CO

Inside THE GOOD KARMA CO

THE GOOD KARMA CO is a micro electrical manufacturing unit based in Gurgaon. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

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Electrical

Industry

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Electrical

Industry

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Micro

Company Size

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Micro

Company Size

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Gurgaon, India

Location

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Gurgaon, India

Location

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BOM-based production for panels/wiring kits

Use Cases

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BOM-based production for panels/wiring kits

Use Cases

Challenges

Customer statements took hours to reconcile due to scattered notes and missing debit/credit references.

Production plan changed multiple times a day due to capacity conflicts and material gaps.

Store stock looked fine on paper but production bins were empty when job cards started.

Vendor coordination with structured PO follow-ups

Vendor coordination with structured PO follow-ups

Vendor coordination with structured PO follow-ups

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was smoother handovers between departments and more predictable daily execution.

Dispatch readiness built into the daily routine

Dispatch readiness built into the daily routine

Dispatch readiness built into the daily routine

Earlier, the daily plan was decided in fragments—by urgency, not by capacity and material signals. This broke down as soon as urgent orders came in; jobs were half-started and WIP piled up across stages. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Planning moved to a simple daily schedule linked to orders, capacity and material, reducing last-minute reshuffles. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Earlier, the daily plan was decided in fragments—by urgency, not by capacity and material signals. This broke down as soon as urgent orders came in; jobs were half-started and WIP piled up across stages. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Planning moved to a simple daily schedule linked to orders, capacity and material, reducing last-minute reshuffles. The practical outcome was fewer escalations, faster decisions, and dates that changed less often.

Reducing month-end surprises with traceable transactions

Reducing month-end surprises with traceable transactions

Reducing month-end surprises with traceable transactions

Earlier, store stock, WIP and finished goods were tracked in separate sheets and message threads. This broke down whenever priorities changed—material looked available, but the line stalled due to bin-level shortages. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Supervisors started reviewing shortages at shift start and raised purchase/transfer requests before the line was blocked. For electrical operations in Gurgaon, this reduced dependence on a single person for updates. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Earlier, store stock, WIP and finished goods were tracked in separate sheets and message threads. This broke down whenever priorities changed—material looked available, but the line stalled due to bin-level shortages. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. Supervisors started reviewing shortages at shift start and raised purchase/transfer requests before the line was blocked. For electrical operations in Gurgaon, this reduced dependence on a single person for updates. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

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