Unidrug Innovative Pharma Technologies Ltd
Unidrug Innovative Pharma Technologies Ltd
Unidrug Innovative Pharma Technologies Ltd
How Unidrug Innovative Pharma Technologies Ltd reduced firefighting using a single system of record

How Unidrug Innovative Pharma Technologies Ltd reduced firefighting using a single system of record

How Unidrug Innovative Pharma Technologies Ltd reduced firefighting using a single system of record

Standardising approvals and handovers so teams work off the same numbers.

47%

Reduction in daily coordination time for packaging work

47%

Reduction in daily coordination time for packaging work

31%

Reduction in excess inventory across store and production

31%

Reduction in excess inventory across store and production

4→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

4→1 days

Improvement in order-to-dispatch lead time with fewer last-minute follow-ups

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About Unidrug Innovative Pharma Technologies Ltd

About Unidrug Innovative Pharma Technologies Ltd

Unidrug Innovative Pharma Technologies Ltd is a small packaging manufacturing unit based in Indore. Their day-to-day work involves coordinating orders, material availability, production execution and dispatch commitments. Earlier, updates were shared through a mix of Excel sheets, calls and WhatsApp, which made it hard to keep everyone aligned. By moving to a centralised workflow, the team standardised handovers, reduced rework in reporting, and improved execution predictability.

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Packaging

Industry

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Packaging

Industry

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Small

Company Size

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Small

Company Size

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Indore, India

Location

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Indore, India

Location

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Order-to-dispatch control for job work stages

Use Cases

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Order-to-dispatch control for job work stages

Use Cases

Challenges

Batch/lot traceability gaps made it hard to isolate which raw material caused a quality issue.

Customer statements took hours to reconcile due to scattered notes and missing debit/credit references.

No simple view of vendor-wise delays, so the same issues repeated every month.

Stabilising planning with live WIP and material signals

Stabilising planning with live WIP and material signals

Stabilising planning with live WIP and material signals

Earlier, QC holds and rework notes were kept on paper and were not visible to planning. This broke down during rejections; without traceability, isolating root cause took days and blocked dispatch. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. QC marked holds against lots, and planners saw only cleared stock as available for production. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, QC holds and rework notes were kept on paper and were not visible to planning. This broke down during rejections; without traceability, isolating root cause took days and blocked dispatch. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. QC marked holds against lots, and planners saw only cleared stock as available for production. It also made owner reviews easier because key exceptions were visible without chasing the team. The practical outcome was smoother handovers between departments and more predictable daily execution.

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Before: Too many moving parts, no single view

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. For packaging operations in Indore, this reduced dependence on a single person for updates. The practical outcome was smoother handovers between departments and more predictable daily execution.

Earlier, collections follow-ups were scattered and disputes reopened older invoices. This broke down on part-payments; the receivable view changed daily and escalations increased. We implemented structured stage-wise tracking and checklists so work moved forward only when prerequisites were met. Collections follow-ups moved to a single list with dispute tagging so teams stopped chasing the wrong invoices. For packaging operations in Indore, this reduced dependence on a single person for updates. The practical outcome was smoother handovers between departments and more predictable daily execution.

After: Predictable execution, fewer escalations

After: Predictable execution, fewer escalations

After: Predictable execution, fewer escalations

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

Earlier, vendor follow-ups were call-driven and depended on whoever remembered to push. This broke down during peak load—approvals got delayed and committed dates slipped without a simple exception view. We implemented a centralised workflow where each order, material requirement and update had a clear owner and timestamp. The purchase team used one follow-up queue, logged committed dates, and escalated exceptions early. The practical outcome was that teams stopped re-entering the same data and acted on exceptions early.

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