What Is a Delivery Note?

TL;DR: A delivery note records what goods are sent, to whom, and when. It helps Indian businesses confirm deliveries, resolve disputes, and streamline invoicing without confusion.

A delivery note is an operational document used during the movement of goods. It clearly lists what has been shipped, along with sender and receiver details, so both parties stay aligned.

What Is a Delivery Note?

A delivery note is a document that accompanies goods during shipment. It typically includes shipment date, sender and receiver details, and a description and quantity of items.

Its main role is to ensure the correct items reach the correct destination. By documenting shipment contents clearly, businesses reduce delivery errors and operational friction.

What Is the Purpose of a Delivery Note?

A delivery note primarily acts as a record of shipment contents, but it also supports several business-critical functions:

• Shipment clarity: Records shipment date, sender, receiver, and item details.

• Dispute resolution: Acts as reference evidence if items are missing or incorrect.

• Proof of delivery: Signed acknowledgement confirms goods receipt.

• Process efficiency: Helps accounting teams match deliveries with invoices.

In short, delivery notes reduce confusion and improve accountability in logistics.

Types of Delivery Notes

Different business scenarios require different delivery note formats:

• Standard Delivery Note: Basic shipment details including sender, receiver, and items.

• Packing Slip: Focuses on item quantities and descriptions inside the package.

• Commercial Invoice: Used for international shipments with value and tax details.

• Return Note: Documents returned goods with reasons and quantities.

• Delivery Confirmation Note: Confirms receipt through signature or acknowledgement.

What Should a Delivery Note Include?

A complete delivery note generally contains:

• Date of shipment

• Sender details (name, address, contact)

• Recipient details (name, address, contact)

• Item description (quantity, weight, SKU if applicable)

• Delivery instructions

• Order or reference number

• Signature or receipt acknowledgement

These elements ensure traceability and legal clarity.

Functions of a Delivery Note

Delivery notes support day-to-day operations in multiple ways:

• Record-keeping: Maintains accurate shipment history.

• Information sharing: Keeps both sender and receiver aligned.

• Dispute handling: Serves as evidence during shipment issues.

• Tracking: Helps monitor shipment progress.

• Proof of delivery: Signed confirmation supports compliance and audits.

• Invoicing support: Ensures billing matches actual deliveries.

Delivery Note Example

While formats vary, a good delivery note always includes:

• Sender and receiver names and addresses

• Order, shipment, and expected delivery dates

• Order reference number

• Quantity of goods delivered

FAQs

What is the difference between a delivery note and a packing slip?

A delivery note confirms that goods have been delivered to a customer, including delivery date and receiver details. A packing slip lists items inside a package and focuses on shipment contents rather than delivery confirmation.

Can a delivery note be a legal document?

A delivery note can act as a legal document if it meets applicable legal requirements and is accepted as proof of delivery in a given transaction.